Job Description
At Siemens, we build technology solutions to shape the world we live in. We transform industries and societies by combining the real and digital worlds.
With a decade of history and around 1,600 experts, the Portugal Tech Hub is the home of new technologists – Dream Builders, Impact Creators & Future Makers.
About The Role
We are looking for someone with a good understanding of Sales Enablement Automation, as well as the know-how to document business needs through business requirements that will drive technical solutions.
This role will serve as facilitator, analyst, and problem solver, requiring excellent analytical skills and the ability to work closely in a team environment.
Main Responsibilities
1. Handle day-to-day activities related to successfully creating, maintaining, and supporting CRM business processes, systems, and documenting business requirements for IT Sales / Digital Marketing.
2. Communicate with business owners, users, and IT professionals, providing business analysis support.
3. Coordinate and track issue resolution, developments, testing, and work packages within the respective application area and supervise for improvement of delivery processes.
4. Closely collaborate with service providers, demand managers, solution managers, service owners, business owners, and management regarding issue resolution and prioritization.
5. Create business requirement user stories and business impact documents using agile tools and methodology.
6. Participate in scoping, planning, prioritization, and requirements activities with demand managers, solution managers, developers, and business owners on enhancement requests and issue resolution.
7. Support data management, user management, and data cleansing activities.
8. Execute and coordinate testing on enhancements, highspot releases, and interfaces related to sales enablement automation.
9. Support business process training for sales enablement automation business processes.
About Us
We offer a hybrid and flexible working model, promoting a better work-life balance. You'll also have access to online learning platforms, discounts with our partners, and other benefits.
We're proud to be recognized as one of the best employers globally, with awards from Merco, Forbes, LinkedIn, OnStrategy, and Fortune.
Please attach your CV in English.