Dellent Consulting Company
Focused on System Information and Telecommunications, our goal is to help candidates and consultants advance their careers through projects tailored to their needs.
Project Overview
This project offers the opportunity to collaborate with a key player in banking across the EU and globally. As part of a multicultural team spanning over 50 countries, you will contribute to developing solutions in one of three areas: investments, business solutions, or commercial/personal services.
Job Description
We are seeking an Application Support Analyst to join our Lisbon (Hybrid) project.
Responsibilities
* Support application users and respond to support requests.
* Resolve incidents using incident management lifecycle and root cause analysis at a functional level.
* Monitor production environments.
* Maintain daily communication and transition with teams from other time zones.
* Develop a comprehensive understanding of the existing application (functional and technical).
Requirements
* Knowledge of Infrastructure and IT Concepts.
* Previous experience working with SQL and MySQL.
* Expertise in Unix and Linux.
* Knowledge of Cloud, Ansible, and Jenkins.
* Knowledge of Dynatrace or other monitoring tools.
* Fluency in English; French proficiency is highly valued.
Benefits
* Health insurance.
* A personalized training plan with a budget for necessary training and technical books.
* Regular feedback for professional growth.
* Remote onboarding process.
* Team events every semester.
* A culture of proximity and transparency, valuing employee ideas and needs.