**Job Summary**
We are seeking a Receptionist to join our team at Moov Hotel Lisboa Oriente. This is an exciting opportunity for a customer-focused individual to work in a busy hotel environment.
As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing excellent customer service and ensuring their stay with us is memorable.
Key Responsibilities
* Contact with clients and provide exceptional customer service
* Carry out check-in and check-out procedures
* Allocate rooms to guests
* Manage payments and resolve any related issues
* Handle complaints and suggestions from guests
* Ensure the smooth operation of the reception desk at busy times and during night shifts
* Provide information to guests about the city, including places to visit, restaurants, and transport options
Requirements
* At least 1 year's professional experience in a similar role
* Excellent communication skills and a flair for customer service
* Able to work as part of a team
* Good knowledge of English and French (mandatory), with other foreign languages an asset