We are a global technology company that has been delivering comprehensive and reliable fleet management software for rental, leasing and mobility businesses worldwide.
More than 30 years working with rent a car businesses, assure you that we have extensive experience in this business, and that our software can be your business success key.
During these years, we have worked closely with our customers, in constant dialogue, adapting our system, making it a solution to compete in the new millennium. However, we know that a software is never complete, and we thrive on improving it every day, with the help of our partners.
Scalable, safe and dynamic, this software is the global solution of choice for renting companies of any size. Our know-how grants the best tailored solutions. Most of our work is done with Microsoft tools and Microsoft SQL Server. With presence in over 80 countries, supporting market leaders such as Volkswagen Financial Services, Europcar, and LeasePlan, we have proven to be a world class technology partner for mobility fleet management.
Tasks
• Assist and solve issues reported by RW customers considering:
• Technical issues: database or web services (API) - SQL SERVER basic knowledge required.
• Processes: Doubts or confirming processes to validate actions and/or adjust the system;
• Technical Support Through remote apps (Anydesk) customer verbal orientation;
• Communication: through Jira (tickets management) | email (formal communication with
customers) | phone (for specific situations).
Hard Skills
• IIS Server (Internet Information Services);
• SQL Server (Store, manage, and retrieve data efficiently in structured formats);
• Task Scheduler (Automation, Triggers, Flexibility, Customization and Event Logging).
• Jira;
• Microsoft Office;
• English or French.
Soft Skills
• Time management;
• Working under pressure;
• Strong communication skills for communication with customers in multiple countries;
• Proactivity;
• Punctuality;
• Responsibility;
• Team player;
• Fast learner;
Attitudes
• Analytical Mindset and orientation to detail;
• Proactive and reliable;
• Pragmatic and Team player;
• Continuous improvement mindset;
• Capacity to think out of the box;
• Flexibility to shift priorities and deadlines;
What you can expect from us?
Health insurance for yourself and any children under 18 (after 3 months of employment),
Gym Membership (after 3 months),
Coverflex Card
Extra day of holiday on your birthday (if it falls on a working day)
Extra day of holiday for every 5 years of employment
Volunteering/charity work allowance of 2 days per year
Free coffee and fresh fruit at the office, as well as team lunch on the last Thursday of each month
Location: Lisbon, Oeiras