Telephonic Interpreter for Krio
We are seeking a skilled telephonic interpreter to facilitate language communication for the Limited English Proficient (LEP) community in various settings.
Responsibilities:
* Provide effective telephonic remote interpreting.
* Answer inbound calls in a timely manner.
* Deliver superior customer service.
* Adhere to our Code of Professional Conduct and maintain confidentiality.
* Follow all policies and procedures, including professional interpretation protocols and industry-specific best practices.
* Participate in ongoing Quality Assurance monitoring and complete required training(s).
Qualifications/Experience:
* Full fluency in both English and Krio.
* Proficiency in technology, including web-based platforms, email, and Microsoft Word.
* Access to a landline phone with high sound quality.
* A quiet, secure, and distraction-free space for interpreting.
* Minimum 2 years of professional interpreting experience.
* Industry-specific certifications or trainings, such as CMI or CCHI.
* Proof of 40+ hour medical interpreting training, like Bridging the Gap or Cross-Cultural.
At Language Services Associates, we are passionate about helping people thrive in a global environment. If you have the necessary skills and experience, please apply with a copy of your resume highlighting your interpreting background.