Customer Delight for Social Media – Hebrew speakerLISBON
Signing Bonus of 1500€ plus Loyalty Bonus of 1500€ after 6 months Tenure
Requirement: European Citizenship or valid work permit for Portugal – Relocation Package included! Are you a native Hebrew speaker looking for a job as a Customer Delight Representative for Social Media?
Become a member of our ambitious and motivated support team. Ensure customer satisfaction by representing one of the world's most recognizable companies and supporting their business.
Our ClientOur client is a Social Media brand.
What you'll doProvide support to high level clients, helping them grow across multiple channels – chat, email and phone;Support and expand the self-serve advertising base for clients in the online and digital advertising domain;As a Customer Delight for Social Media, you'll provide pre and post-sales support for all self-service products;Provide product and tool support to enhance clients' experience;Identify and solve technical bugs and ads' delivery issues;Resolve customer issues in a timely manner and pro-actively communicate to clients on progress;Pro-actively identify areas where clients can improve usage of our solutions;Provide vital product insights and feedback from our customers to engineering.What you'll needNative level of written and verbal communication skills in Hebrew;Good knowledge of English (B2 level) is required;Computer skills (mandatory basic skills and preferential advanced skills, like coding);Good analytical skills and logical thinking;Excellent communication skills: verbal, written and listening;Proactive and quick learner;Able to adapt to continuously evolving needs to help clients grow their business on the advertising platform;Ability to multitask and work under pressure;Availability Monday to Sunday, including rotating weekends.BenefitsPossibility of cooperation with leaders in various industries;Stable work and career progression as a Customer Delight for Social Media;Investment in training and personal development;Health Insurance since day one in the company;Possibility to live in one of our apartments;Annually complementary return flight to your home country (within Europe);Free Portuguese language courses, sport activities and organized events;Monthly and Quarterly Bonus.Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine! With more than 14,000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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