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Client:Cross Border Talents
Location:Job Category:Other
EU work permit required:Yes
Job Reference:149ddfb6fb58
Job Views:8
Posted:23.01.2025
Expiry Date:09.03.2025
Job Description:Join one of the most innovative and fast-growing marketplaces for refurbished devices! We are seeking dedicated Customer Service Specialists fluent in German and English to deliver top-notch support in a dynamic and multicultural environment. If you're passionate about customer satisfaction and want to be part of a team that values excellence and continuous growth, this opportunity is perfect for you.
Why You Should Apply?Competitive Compensation Package:Monthly Salary: 1,010 EUR gross, paid over 14 months.Performance Bonus: 140 EUR per 12 months, recognizing your hard work and dedication.Meal Allowance: 7.23 EUR per day, totaling 1,908.72 EUR net per annum.Transport Allowance: 20 EUR per month, totaling 240 EUR per annum.Health Insurance: Provided from day one (free after 6 months).Work-Life Balance:Schedule: Monday to Saturday with rotational shifts from 07:00 AM - 07:00 PM.2 Days Off: Sunday and one additional rotational day off each week.Work Model: Remote work with 2 days on-site per week (Braga).Permanent Contract: Enjoy stability with a 3-month trial period leading to a permanent position.Key Responsibilities:Provide exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction across various channels.Actively manage customer interactions with a focus on providing clear, accurate, and timely solutions.Collaborate with internal teams to escalate and resolve complex customer issues.Maintain a deep understanding of the marketplace and the refurbished device products to offer personalized support.Who You Are:Language Proficiency: Fluent in German and English.Customer-Centric: Passionate about providing excellent service and exceeding customer expectations.Effective Communicator: Strong verbal and written communication skills.Adaptable: Comfortable working in rotational shifts and remote environments.Why Join Our Team?Be part of a growing, multicultural team in a fast-paced environment with career progression opportunities.Work with cutting-edge technology and collaborate with professionals from across Europe.Enjoy robust benefits, flexible working arrangements, and a dynamic work culture that values personal development.Application and Selection Process:Language Assessment: Test your proficiency in German and English.Interviews: Participate in one or two interviews in French with our client.Job Offer: Receive a formal offer and get ready to start your exciting journey with us!Requirements:Must have the ability to start by 27th February 2025.Make the Right Choice Apply Now and Take Your Career to New Heights!Join our mission to provide exceptional customer service in a rapidly evolving marketplace for refurbished devices. Apply today and become a key player in our dynamic and growing team!
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