Paymentology is the first truly global issuer-processor, giving banks and fintechs the technology, team and experience to rapidly issue and process Mastercard, Visa and UnionPay cards across more than 60 countries, at scale.
Our advanced, multi-cloud platform, offering both shared and dedicated processing instances, vast global presence and richer, real-time data, set us apart as the leader in payments.
What you get to do:
Tooling Development and Automation
Design, implement, and optimise internal tools to enhance operational efficiency and automate workflows.
* Develop and maintain internal tooling solutions, incorporating AI/ML capabilities where applicable.
* Identify and implement automation opportunities using AI and ML technologies.
* Integrate SaaS platforms (e.g., HubSpot, Zendesk) with internal company tools via APIs and web technologies.
* Develop and maintain documentation for tools, integrations, and automation processes.
* Troubleshoot and resolve technical issues related to integrations, automation, and AI-powered solutions.
AI and Machine Learning Integration
Utilise AI/ML frameworks to enhance automation, improve processes, and increase operational effectiveness.
* Apply AI/ML technologies to optimise automation processes and workflows.
* Develop and deploy AI/ML models to enhance support tools and internal systems.
* Stay up to date with advancements in AI, ML, and automation technologies, ensuring their effective application.
* Integrate AI/ML models into existing systems and workflows to drive innovation and efficiency.
Cross-Functional Collaboration
Work closely with internal teams to understand automation requirements and deliver effective solutions.
* Collaborate with Operations teams to identify inefficiencies and opportunities for automation.
* Work alongside Product, Engineering, and Support teams to develop AI-enhanced automation tools.
* Ensure smooth communication between teams for seamless tool integration and process optimisation.
* Provide technical guidance and support to internal teams using automation tools.
Continuous Improvement and Innovation
Enhance and refine automation solutions through continuous iteration and technological advancements.
* Monitor and improve existing tools, ensuring they align with best practices in AI and automation.
* Identify and implement enhancements to improve tool performance and user experience.
* Adopt a proactive approach to problem-solving, optimising automation processes for efficiency.
* Contribute to the development of best practices for internal tooling and automation solutions.
What it takes to succeed:
Knowledge, Skills & Abilities
* Experience with server-side frameworks such as Express.js (Node.js), Django (Python), or Spring Boot (Java).
* Proficiency in scripting languages (e.g., Bash, Python) for automation tasks.
* Familiarity with AI/ML frameworks (e.g., TensorFlow, PyTorch) and automation deployment tools.
* Strong understanding of AI/ML model integration into existing workflows.
* Excellent problem-solving skills with high attention to detail.
* Strong communication and collaboration skills to work effectively with cross-functional teams.
* Ability to work independently and manage multiple priorities efficiently.
Years of Experience
* 3-5 years of experience in automation engineering, AI/ML integration, or internal tooling development.
* Experience working cross-functionally with Product, Engineering, and Support teams to drive automation initiatives.
* Proven track record in optimising workflows, reducing manual processes, and improving operational efficiency.
What you can look forward to:
At Paymentology we value making a difference to the lives of the people who work for us and who live in the communities where we operate. You can look forward to working with a diverse, global team where Paymentologists at all levels play an important part in our global mission to advance the world through payments and make a difference on a global scale.
Apply to this job
Paymentology is committed to ensuring that all eligible individuals are considered and included in the application process. As a part of our commitment, we’ll ensure that reasonable accommodations are provided.
If you need help with this application, an interview, completing tests or any other part of the selection process, please submit this form or direct your inquiries to careers@paymentology.com and we will gladly assist you.
Diversity is in our DNA
We’re a global company, fuelled by our diverse, experienced and innovative Paymentologists who play a crucial part in our global mission to advance the world through payments.
Our values
Paymentology has a culture of making things happen, easy and right - together. This underpins and guides how we work every day. It’s not just something we talk about. It’s the values, or ways of doing things, that are baked into our DNA. Living it is what makes us Paymentologists.
Be aware of recruitment scams
We encourage you to explore job opportunities at Paymentology, while being cautious of scams where fraudsters pretend to be on our recruitment team.
We will never ask for sensitive personal data, credit card details or exchange of money in our hiring and selection process.
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