Job Title:
Portuguese Speaking Customer Support Representative with Full Relocation to Greece
Job Summary:
We are seeking a highly skilled and fluent Portuguese speaker to join our customer support team in Greece. This is an excellent opportunity for a fresh start in a dynamic environment.
Responsibilities:
* Provide exceptional customer support via phone, email, and chat
* Assist customers with various inquiries related to our services
* Resolve customer complaints efficiently and effectively to ensure satisfaction
* Offer education regarding services offered and guide customers through processes
* Maintain accurate records of customer interactions and follow up as needed
* Collaborate with team members to enhance overall service quality
Requirements:
* Fluency in Portuguese (both spoken and written) is required
* Strong communication and interpersonal skills are essential
* Prior experience in customer service or support roles is preferred
* Excellent problem-solving abilities with a genuine commitment to customer satisfaction
* Ability to work independently and handle various tasks effectively
* Willingness to relocate to Greece for this opportunity
* Experience in multicultural environments is a plus
Benefits:
* Private Health Insurance
* Training & Development
* Performance Bonus
* Fully Paid Training
* Fully Paid Relocation Package (flight, transfer, and hotel)