Customer Support Specialist (Hebrew and English)
We are seeking a skilled Customer Support Specialist to join our team. This is an exciting opportunity for someone passionate about online advertising and new technologies.
About the Role
You will support our clients as a Customer Support Specialist, growing and developing your knowledge base of online advertising in an innovative and fast-paced environment. You will be part of a team supporting different lines of products. Together with your colleagues, you will provide reactive phone, email, and chat support services with an emphasis on troubleshooting and efficient issue resolution for our small and medium business clients.
Responsibilities:
* Provide optimal advice regarding different queries of the business clients;
* Create a meaningful rapport with key decision makers in the marketing industry and serve as a consultant for their online advertising strategy;
* Understand the business goals of your clients in order to match the required online advertisement solutions;
* Provide strategic campaign support to educate your clients;
* Achieve strong customer satisfaction with a focus on quality and results.
Requirements:
* Willing to relocate to Lisbon, Portugal;
* EU Passport or Portuguese work permit;
* Excellent Hebrew and English speaking skills.
What We Offer
As a leading tech company in Lisbon, Portugal, we offer a dynamic and innovative work environment that encourages growth and development. If you are passionate about online advertising and new technologies, and have excellent communication skills, this could be the perfect opportunity for you to take your career to the next level.