Are you looking for your next career path as a Sales Advisor for IHG?
In this role, you will provide travel advice, reservation solutions and partner offers for IHG customers. You will deliver a unique travel experience to your guests and drive revenue for your hotel partners through your creative decisions, market insight and the help of our tools.
Are you willing to learn and develop to be the best in an ever-evolving role? Join our team as a Sales Advisor for IHG!
Here at TP, we don't just work together but also learn, grow and have fun. Our culture is highly meritocratic, as we believe great ideas can come from anywhere and anyone. We are genuine in our relationships and we truly care about each other's success, development and progress.
We need those who have what it takes to live their ambitions and want to embrace the world.
Our ClientThe main purpose of the InterContinental Hotels Group (IHG) is to create Great Hotels Guests Love. IHG is one of the most prestigious and well-known hotel brands in the world. It has 710,000 rooms over 5,000 hotels in nearly 100 countries. The 12 great and distinctive hotel brands are offering distinctive experiences to each different client, allowing everyone a great night's sleep.
What you'll doProvide an industry-leading voice reservation experience by handling contacts via phone and other mediums;Match products with guest needs, resulting in revenue generation, brand preference and customer loyalty;Provide a seamless customer experience through effective use of information and tools;As a Sales Advisor for IHG, you'll answer questions regarding prices, hotel details, reservation or payment conditions;Assist guests with all questions relating to "pre", "in" or "post travel" concerns;Seek opportunities to improve individual and team performance;Help the team and colleagues to stay motivated and deliver goals.What you'll needNative level of written and verbal communication skills in Spanish;Good knowledge of English;Previous call center experience in sales and/or customer service capacity;Social intelligence – empathy, self-awareness, cultural sensitivity;Strong web-based navigation skills;Ability to embrace technological and organizational changes;Ability to use tools and resources to represent the geographical needs of the caller.BenefitsExcellent work opportunity in a leading multinational company;Stable work and career progression;Intensive training as a Sales Advisor for IHG and integration phase;Inspiring leadership;Employees empowerment and value;Private health insurance after 6 months of employment;Reimbursement of your initial flight costs after 9 months and airport pick up;Annually complimentary return flight to your home country (within Europe);Possibility to live in one of our company apartments;Complimentary organized sport activities and events.Teleperformance PortugalTP Portugal is one of the 25 best companies to work for in Europe, according to Great Place to Work. It was also recognized as the Best and Largest Exporting Company and the Best Job Creator in Portugal by Exame magazine! With more than 14,000 employees for 67 markets, TP Portugal provides services in 37 languages. With a multicultural, highly qualified, and deeply specialized team, it offers a wide range of integrated omnichannel solutions. TP is a pioneer in technology applied to customer support and maintains the highest security standards.
TP Portugal continues to grow. Join our team and find your place at TP!
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