Company Overview
Data Group is a multinational company that simplifies life for our clients worldwide through our technology solutions.
We operate actively in Portugal and are constantly expanding our presence globally.
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Our Approach
We believe in valuing people and their ideas, which drives change within large corporations.
We recognize that there is no one-size-fits-all approach to achieving success, and each of our team members brings unique characteristics to the table.
To work effectively as a team, we must truly understand and appreciate each other's strengths and weaknesses.
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Job Description
Key Account Manager / IT (Lisbon - Hybrid)
* Develop and maintain strong relationships with key clients, understanding their needs and providing excellent customer service.
* Act as the main point of contact for clients, addressing any issues or concerns they may have.
* Collaborate with internal teams to ensure timely delivery of products and services to clients.
* Identify and pursue opportunities for upselling and cross-selling to existing clients.
* Monitor and analyze market trends and competitors to identify potential business opportunities.
* Prepare and present regular reports on account status and sales performance.
* Participate in contract negotiations and ensure all terms and conditions are met.
* Stay updated on industry developments and technological advancements to provide clients with the most relevant solutions.
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Requirements
* Bachelor's degree in Business Administration, Marketing, or a related field.
* Minimum of 5 years of experience in account management or sales, preferably in the IT industry.
* Proven track record of successfully managing key accounts and achieving sales targets.
* Excellent communication and interpersonal skills.
* Strong negotiation and problem-solving abilities.
* Ability to build and maintain relationships with clients at all levels.
* Knowledge of CRM software and sales techniques.
* Passion for technology and eagerness to learn about new products and services.
* Willingsness to travel as needed.