Job Title: IT Applications Support Engineer (NJE)
Purpose of Position:
We are seeking a skilled IT Applications Support Engineer to coordinate software releases and act as a liaison between the App Support Team, IT Business Analysts, and developers. The ideal candidate will review and test new and modified software to ensure it meets user requirements and conforms to company standards.
Key Responsibilities:
* Coordinate, manage, evaluate, and test new or modified software releases to verify that applications function according to user requirements and comply with company guidelines and best practices.
* Recommend changes or corrections to applications to eliminate errors or improve stability, performance, and responsiveness.
* Review coding from developers to ensure that the code conforms to company and industry best practices and is well-documented.
* Participate in meetings where new applications or updates to existing applications are planned with Business Analysts and third-party developers.
* Install and configure business application servers and databases according to Company policies and standards.
* Develop, document, and communicate related application and database systems policies, procedures, and guidelines.
* Conduct daily systems monitoring, verify its integrity and availability, review application logs, and control periodic backup operations.
* Provide second-tier support on internal applications and reported software issues.
* Participate in an on-call after-hours support rotation.
Requirements:
* Bachelor's degree in Computer Engineering or Computer Science.
* Minimum 3 years of experience in software development.
* Experience in Microsoft C#, HTML, Java, and ASP.NET programming.
* Strong understanding of software development process and Microsoft SQL programming.
* Fluency in Business English (written and spoken).