About Us
Dellent is a consulting company specializing in System Information and Telecommunications. Our goal is to support candidates and consultants in advancing their careers through projects that meet their needs and expectations.
Project Overview
In this project, you will collaborate with one of the key players in banking across the EU and globally. As part of a multicultural team spread across over 50 countries, you will contribute to developing solutions in three main areas: investments, business solutions, or commercial/personal services.
Job Position
We are seeking an IT Contract Management Officer to work on this project in Lisbon.
Requirements
* Minimum 7 years of experience in IT
* Minimum 3 years of experience in Quality Management
* ITIL Certification
* Fluent in English
Main Activities
1. Log any new contract requirements reported by project managers or Domain/Division Heads
2. Identify key elements for contract drafting
3. Cascade follow-up and coordination of SLA/OLA renewals with other entities
4. Support IT Contract management, draft contracts/SLAs
5. Update related internal or external contract referential
6. Contribute to continuous improvement processes, ensuring alignment with Procurement and Software management tasks
7. Assist in creating awareness materials
What We Offer
* Health insurance
* A personalized training plan, including budget for necessary training and technical books
* Regular feedback to foster professional growth
* Remote onboarding process
* Team events every semester
* A culture of proximity and transparency, where your ideas and needs are valued