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Detalhe da Oferta:
TALENTSHIFT, a Temporary Work and Human Resources Management Company, is recruiting for Pine Cliffs Resort:
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Job Summary
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail;
- Identify guest reservation needs and determine appropriate room type;
- Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers;
- Accommodate and document special requests;
- Answer questions about property facilities/services and room accommodations;
- Follow sales techniques to maximize revenue;
- Input and access data in reservation system;
- Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system;
- Follow proper escalation procedures when addressing guest concerns.
- Seasonal contract.
Want to join us? Apply now! Email: Mostrar Email >