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Customer Service Specialist with German or Dutch, Lisbon
Client:
Talent Search People
Location:
Lisbon, Portugal
Job Category:
Other
EU work permit required:
Yes
Job Reference:
7717695771fc
Job Views:
22
Posted:
23.01.2025
Expiry Date:
09.03.2025
Job Description:
Where will you work?
Our client is based in Lisbon and is one of the biggest multinationals specialized in Customer Experience for some of the world’s leading brands.
What will you do?
As a Customer Service Specialist with German or Dutch, you will be responsible for delivering exceptional customer experiences by consistently providing solutions to the customers.
Your responsibilities include:
1. Handling calls/emails from customers (B2C)
2. Managing reservations or online orders
3. Handling complaints and answering general queries
4. Collaborating with other departments
Who are we looking for?
You're the perfect candidate if you:
1. Have a high level in German or Dutch
2. Have an advanced level in English
3. Are motivated to service end-customers (B2C)
4. Possess excellent communication skills
5. Are used to dealing with KPIs
6. Are customer-oriented
7. Have good problem-solving skills
8. Have experience in Customer Service related fields (it's a plus)
What do we offer?
We're offering:
1. An attractive Base Salary
2. A Language bonus
3. A Meal allowance
4. A Performance Bonus
5. Health Insurance (from day 1)
6. Career development opportunities
7. To be part of an innovative and forward-thinking company
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