Would you like to work on interesting projects with renowned clients? At ALTEN we believe that knowing and meeting our consultants' expectations is a key factor in our success. Our consultants make a difference. Do you want to make a difference too?
We are looking for an Helpdesk/Field Support to support projects for large companies present in Porto.
Job description:
Main Tasks:
* Provide In person / Face to face, IT support in a large-scale end-user environment
* Remote Support & In person/On desk/field support
* Work by procedures and tickets
* Warehouse, stocks control, logistics & Back-office tasks
Technical Skills:
* Hardware and Software
* Networking and security
* Problem solving and critical thinking
* Microsoft tech savvy
* Main Technologies : MS Windows, M365, Printers, Audiovisual equipment's(cisco), iPhone & Mac, Smart pass, Active Directory, Network protocols
* Tech savvy with working knowledge of office and corporate products, technology adept and consumer
* Comfortable (not an expert) with Microsoft technology and products (Excel, windows, Outlook)
* Good understanding of collaborative tools and its importance in the current digital working era
* Knows and comprehends the importance of IT Security, Cyber Security in a corporate environment
* Good understanding of computer systems, mobile devices, and other tech products
* Ability to diagnose and resolve basic technical issues and beyond
Language Skills:
* English - 3 - Expert
Location: Working Model - Hybrid Porto
What We Offer:
Contract with competitive salary.
Opportunity to work in a collaborative and innovative environment.
We want to hear from you