Job Title: IT Infrastructure Services Specialist
We are seeking a highly motivated and experienced IT Infrastructure Services Specialist to join our team. The successful candidate will be responsible for managing device lifecycles, overseeing reports and documentation, and improving existing cloud solutions services.
Key Responsibilities:
* Manage device lifecycles based on global governance requirements
* Oversee all reports and documentation related to IT Infrastructure Services, deployment, operations, and support
* Manage contractors, third parties, cloud services providers, and other vendors
* Maintain and improve existing cloud solutions services
* Develop and implement IT Infrastructure Services and processes that align with business needs and enhance service quality
* Evaluate and drive value-generating sustainable improvements to existing IT Infrastructure Services to achieve high levels of customer satisfaction
Requirements:
* Passion for IT and a desire to drive positive change
* Flexibility and openness to changes and willingness to adapt to new challenges
* Goal Orientation and ability to focus on long-term goals and short-term objectives
* Commitment and high motivation and passion for work to continuously improve and succeed
* Demonstrable experience in cloud solutions like Telephony/Contact Center (IaaS, SaaS, PaaS)
* Knowledge in AWS environment
What We Offer:
* Weekly working hours
* Health insurance
* Opportunities and incentives for professional development