Job Description
We are seeking a Customer Support Specialist to join our team. As a key member of our support department, you will be responsible for providing exceptional customer service and technical support to our clients.
Responsibilities:
* Provide Optimal Advice: Offer guidance on various queries from our business clients, ensuring they receive accurate and timely assistance.
* Build Meaningful Relationships: Foster strong relationships with key decision-makers in the marketing industry, positioning yourself as a trusted consultant for their online advertising strategies.
* Understand Client Goals: Develop a deep understanding of your clients' business objectives to effectively match their needs with our online advertisement solutions.
* Strategic Campaign Support: Provide educational support to help clients achieve their goals through strategic campaign planning.
* Customer Satisfaction: Focus on delivering high-quality results, achieving strong customer satisfaction ratings.
Requirements:
* Relocation Required: Willingness to relocate to Lisbon, Portugal is essential for this role.
* Linguistic Proficiency: Excellent Turkish and English speaking skills are necessary for success in this position.