Project details:
* Start date: 18.11
* Assist Facebook and Instagram advertisers - Join one of the leading tech companies!
* We don't need any experience, we offer training!
* Recruitment & hiring process 100% online
The company:
Meta is a leading technology company, formerly known as Facebook, Inc. It owns popular platforms like Facebook, Instagram, WhatsApp, and Oculus, and focuses on social networking, virtual reality, and advancing the metaverse.
Your responsibilities:
Assist Facebook and Instagram advertisers in a dynamic environment.
Your main tasks include resolving technical issues, reporting bugs, and guiding users on the platform to improve their advertising experience and satisfaction.
You will be part of a motivated, multilingual support team, helping customers after they purchase ad placements or use Facebook/Instagram products.
Part of your daily activities will be:
* Support small and medium-sized businesses (SMBs) via live chat, email, and phone, in both Italian and English.
* Provide pre- and post-sales support for self-service products.
* Improve clients' experiences with product and tool support.
* Identify trends and resolve issues affecting multiple SMB clients.
Main duties:
* Starting dates: 18.11
* Fixed-term, renewable employment contract (12 months)
* Work in our modern office in the center of Lisbon!
* Working schedule: Monday- Sunday, 06:00-00:00: (5 days a week/ 8 hours/day - 40h/week for full-time employment)
* Free healthy meals in the cafeterias, such as soup, bread, salad, and fruit;
* Private health insurance (in addition to standard insurance)
* 22 days of paid vacation per year
Competitive salary and remuneration system (incl. Meal allowance)
* approx. 1039 € gross x 12 months - basic salary,
* 86.58 € gross / month - Christmas bonus
* 86.58 € gross / month - holiday bonus
* 7 € / day (c.a. 154€ /month) - Meal allowance
Our expectations:
* You speak Italian in proficiency
* You speak English (at least B1)
* You don't need to have previous experience, we offer training
* You are looking for an energetic environment
For candidates from abroad, additionally:
* Airline ticket purchased by the company or immediate refund after signing the contract
* Airport pick-up and administrative assistance with your incorporation in Portugal
* Subsequent reimbursement of flight costs
* Free annual flight home
* Accommodation in a room in a company apartment in Lisbon (or higher salary without accommodation)
* Free Portuguese courses, water sports activities, soft trekking, and much more
Apply today and Change your career with GentleWay!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policy and consent to the processing of your personal data and sharing it with the client proposing this job
Contratto di lavoro: Tempo pieno
Retribuzione: 1.212,00€ - 1.366,00€ al mese
Domande di preselezione:
* When is the closest possible date to start for you?
* Are you ready to work in the office in Lisbon - Oriente?
* Your current location (city):
* Your email and phone number are mandatory to proceed with your application in this recruitment, please leave them here:
* This offer is related to our client Teleperformance Lisbon. Are you okay with continuing with your application?
Lingua:
* Italiano min C2 (Obbligatorio)
* inglese min B1 (Obbligatorio)
Data di inizio prevista: 18/11/2024
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