The Process Architect for Aircraft and Engine Components ensures a digital, unimpeded, user-centric and cost-efficient process flow for maintenance and repair operations of the start-up of Lufthansa Technik Portugal in accordance with aviation regulations.
Responsibilities and Tasks include but are not limited to the following:
* Support standardized repair processes for aircraft components with the Production IT Engineer and project team
* Assist in gathering business requirements for data-driven services using Process and Knowledge Management tool, LeanIX and Jira
* Troubleshoot and ensure performance, compliance, and reliability of IT systems and hardware
* Maintain and update dashboards in collaboration with IT providers
* Document changes and provide user training for self-sufficiency
* Analyze and improve processes, automating tasks with teams
* Contribute to innovation and digital solutions in repair maintenance
* Support projects with operational and administrative tasks
We are seeking an enthusiastic Process Architect to optimize repair processes, collaborate with cross-functional teams, and enhance operational efficiency and innovation. The role involves driving continuous improvement in the aviation industry.
Minimum Requirements:
* Graduate/Bachelor's degree in Business Administration, Industrial Engineering Business IT, Computer Science
* Minimum 1 year of experience in business process management or related fields
* Good written and spoken Portuguese and English skills
* Expertise in requirements engineering, process modeling, and agile methodologies (Scrum, Kanban)
* Experience with Microsoft Office, Power BI, Power Apps, and low-coding tools is a plus
* Basic knowledge of data modeling, programming (Python, Java, SQL), Cloud technologies (Openshift), and databases use is beneficial
* Strong analytical, problem-solving, and communication skills
Candidates must have the right to live/work in Portugal.
Applications will be evaluated based solely on the candidates' merit, without consideration of any other factors.
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