Come and work with us.
How about to work in a support team focused on the sporting and adventurous public?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you
Your future project: join our French Customer Support team.
Our client produces action cameras, often used in extreme-action videography and part of the connected sports movement, considered one of the "Top 10 Best Brand Channels on Youtube".
As a customer service specialist in this project, your daily responsibilities will include:
- Providing technical support for a renowned technology company, notorious for their action cameras, drones, apps and video editing software.
- Offering solutions for customer demands by identifying and troubleshooting with the available resources.
- Building meaningful relationships, answering customers' questions in a courteous, friendly, and professional manner.
- Meeting and exceeding our service quality goals, compliance regulations, and productivity targets.
- Creating amazing experiences that people value and we are proud of.
- Following the direction of management and providing feedback.
To succeed in the role, you will need to have:
- Native or proficient level of French (C2).
- Advanced level of English (at least C1) both verbal and written.
- Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- Desire to learn and advance, be a curious investigator and problem solver.
- High-speed internet access and appropriate conditions for remote work.
- Must hold EU citizenship or valid work permit for Portugal.
- Be a local candidate or willing to relocate to sunny Lisbon, Portugal.
Benefits:
- Signing bonus.
- Relocation package.
- Competitive wages.
- Paid professional training.
- Employee discounts.
- Private healthcare & dental insurance (after six months of employment).
- Growth opportunities through various development programs.
- Fun and engaging company-wide initiatives, including our EverBetter wellness program.
- Job stability.
- Life-long skills and experience.
- Excellent work culture.
Go further with Foundever.
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today
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