French Nurse Customer Support
Join our team at Abbott Diabetes Care, where you can contribute to improving patients' quality of life by providing guidance on the latest diabetes treatment technologies.
Responsibilities:
* Be part of a specialized team responsible for patient support via calls and emails.
* Offer expert guidance on diabetes treatment technologies.
* Build meaningful relationships with customers through courteous, friendly, and professional communication.
* Meet customer service quality goals, compliance regulations, and productivity targets.
* Create exceptional customer experiences.
* FOLLOW THE DIRECTION OF MANAGEMENT AND PROVIDE FEEDBACK.
Requirements:
* Graduated in Nursing (mandatory).
* Native level of French (C2).
* Intermediate level of English (at least B2) for training and documentation.
* Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills.
* Analytical and problem-solving skills with strong attention to detail.
* Desire to learn and advance, being a curious investigator and problem solver.
* High-speed internet access and appropriate conditions for remote work.
* Hold EU citizenship or valid work permit for Portugal.
* Local candidate or willing to relocate to Portugal.
* Paid professional training.
* Private healthcare & dental insurance (after six months of employment).
* Growth opportunities through various development programs.
* Fun and engaging company-wide initiatives.