.Customer Service for PVH – German speakerAre you a great communicator passionate about the fashion industry?
Then, this is the perfect job for you!
Become a Customer Service for Fashion Retail with German!We're looking for pro-active and motivated people to work with PVH.
This is the clothing multinational company that owns some of your favorite brands.As a Customer Service Assistant, you'll be responsible for handling all customer queries, whether it be fashion advice or helping customers with their orders.
Ensure a great service!Are you ready for your new adventure?
Apply!You'll have the opportunity to build a successful career and contribute to the success of the company.Our ClientPVH is one of the most well-known companies in fashion and lifestyle, with over 400,000 associates operating in 40 countries and a portfolio of brands including Calvin Klein, Tommy Hilfiger, Van Heusen, and Arrow.What you'll doEnsure an adequate response time while delivering the highest service possible; Assist, by phone or through written support, with any customer questions and concerns regarding the service; Maintain excellent quality and efficiency to achieve our team targets; Identify and process orders that may be fraudulent; Provide information regarding shipping and delivery; Advise customers at a high level, providing updated help guides and meeting their individual needs.What you'll needNative written and verbal communication skills in German; Good level of English, written and spoken; Social media responsiveness, including tracking and responding to customer comments; Ability to ensure positive message delivery to our customers; Ability to create upsell and cross-sell opportunities; Ability to manage several emails efficiently; Problem-solvingskills; Good argumentation skills.BenefitsExcellent work opportunity in a leading multinational company; International career in a multicultural environment; Possibility of cooperation with leaders in various industries; Stable work andcareer progression; Respectful and inclusive environment; A wealth of opportunities to progress and move between business areas; Flexibility & Work/life balance; Health insurance from day one; Possibility to live in one of our apartments; Annually complementary return flight to your home country (within Europe); Free Portugueselanguage courses, sports activities, and organized events.Teleperformance PortugalTeleperformance Portugal is one of the 25 best companies to work for in Europe, as recognized by the Great Place to Work Institute.
TP was also distinguished as Best and Largest exporter and Best Contributor to Employment in Portugal by Exame magazine!
With more than 12,000 employees from 111 nationalities, our team provides services in 35 languages.
We are a multicultural, highly skilled, and deeply knowledgeable team