At {company}, we're revolutionizing the way our customers experience invoicing solutions. Our mission is to deliver innovative, efficient, and user-friendly products that simplify our customers' lives.
Job Description
We're seeking a skilled and dynamic IT Tech who is passionate about tackling day-to-day challenges and driving innovation. The ideal candidate will be responsible for providing technical support, installation, system maintenance, inventory management, training, and customer support.
Key Responsibilities:
* Technical Support
o Resolve internal hardware and software issues
o Respond to service requests and incidents reported by colleagues
* Installation and Configuration
o Install and configure hardware, software, and peripherals
o Set up user accounts and profiles
* System Maintenance
o Perform preventive and corrective maintenance on internal equipment
o Update operating systems and software to ensure security and performance
* IT Inventory Management
o Maintain an up-to-date inventory of hardware and software
o Contribute to managing the IT asset lifecycle, including providing informed recommendations on procurement, maintenance, and disposal
* Training and User Support
o Train colleagues on the use of systems and software
o Create and maintain support documentation and guides
* IT Security
o Implement and maintain basic security measures such as antivirus and firewalls
o Ensure users comply with information security policies
* Customer Technical Support
o Support customer technical needs, including data imports and information organization
Requirements
* Technical or vocational qualification in IT (equivalent to high school level)
* Good level of English (written and spoken)
What We Offer
We provide an excellent work environment and conditions to help you grow professionally and personally:
* 4.5-day work week (36 hours total)
* Hybrid work model (2 full days in-office, 2.5 days working remotely from anywhere)
* Career review and salary adjustment every 6 months based on professional growth
* 22 paid vacation days plus your birthday off
* Annual allowance of €750 (€250 for training and €500 for personal use)
* Annual performance-based bonus
* Meal allowance of €7.63/day
* Games area for relaxing and socializing with colleagues
Enjoy snacks, drinks, and fresh products in the office every day.