Marketing Specialist
We have an exciting opportunity for a Marketing Specialist to join our team at FedEx, the largest express transportation company in the world.
FedEx connects more than 220 countries and territories, delivering the most important package of someone's day. Our organization is a leader in technology solutions and digital innovation, providing data insights that boost opportunities for global customers.
Duties and Responsibilities:
* Define the strategy and vision for assigned customer journeys and experiences in line with customer needs and organizational objectives.
* Create experience roadmaps, prioritizing and managing product backlogs to deliver valuable features and improvements on time.
* Act as business lead to take experience enhancements from idea to realization, obtaining buy-in and support from cross-functional stakeholders.
* Work with Customer Insights and Customer Experience Design teams to understand if journeys/experiences meet customer expectations and deliver desired business outcomes.
Requirements:
* Customer-Centric Approach: Passion for understanding customer needs and delivering exceptional user experiences.
* Excellent Project Management Skills: Ability to lead complex projects with a focus on outcomes and value delivery for customers and the business.
* Understanding of Business Agility: Familiarity with agile tools and ways of working.
* Collaboration: Ability to work with multiple stakeholders and harness buy-in for key priorities.
* Strong Communication: Excellent verbal and written communication skills to convey objectives, progress, and outcomes.
What We Offer:
* Attractive compensation package
* Training and on-the-job learning opportunities
* Extensive learning resources to develop skills and knowledge
* Tuition Assistance Program (for permanent contract positions)
* Employee Assistance Program for you and your family
* Employee reduced-rate shipping
* Growth opportunities and career development
FedEx is a trusted brand and one of the world's most admired companies. We offer a diverse and inclusive workforce with growth opportunities for all. We are an equal opportunity employer built on a philosophy that puts people first.