Costumer Service Representative (M/F) Part Time2025-02-12 Lisboa Call Center, Apoio Ao Cliente Ref: 155-003085-1
We are looking for a Customer Service Representative (M/F) with English and French language skills.
Job description: Working in Operations, you'll be at the heart of everything we do - helping our customers.Talk to our customers over the phone or via email, resolving their queries and perhaps engaging with other suppliers too.Taking full responsibility for all issues that you come across, you'll be delivering end-to-end customer service.Every day, you'll be tasked with bringing about awesome solutions while keeping up with rapid-fire change as we grow.What we would love to hear from you are... Excited to help customers - Customers are at the centre of everything we do.
Your main responsibility will be to keep our customers impressed and excited about being their energy supplier.Open-minded - We take everything as a learning curve and expect you to be proactive in spotting weak areas and suggesting improvements to the customer's experience.Approachable - Teamwork is essential; we expect everyone to be a team player.Inclusive - We aim to build a diverse and inclusive culture as we grow.Dedicated to sustainability - We are committed to making a positive impact in the fight against climate change.Committed to improvement - We are looking for people who will actively seek ways to enhance the customer experience.A strong work ethic - We're looking for people who can handle challenging situations and work hard to achieve their goals.Minimum Requirements: Fluent in English and French is mandatory.Experience in customer service or back office.The conditions: The working model will be hybrid.
During the first 2 months, you will work in the office, especially during the training month.
After that, it will be 2 days in the office and 3 days working from home.
Part Time: 20h per week - Monday to Friday - From 8 a.m. until 12 p.m.
The values: 600€ VB + 50€ allowance (Every 3 months)
Office: Lisbon.
If you are interested in this position, please send your application.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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