Company Overview
Mystic Ocean is a new ocean cruise company based in Portugal, offering cruises to iconic destinations such as the Mediterranean, Baltic, and North Seas. Our focus is on delivering value for money experiences to our guests while establishing a corporate culture that fosters enriching career paths with opportunities for growth.
Job Description
We are seeking an IT Operations Specialist to manage and maintain all IT operational applications and systems for both Mystic Ocean ships and headquarters, primarily MXP modules, PBX, and IPTV. This shoreside position will be based in Porto, with remote access to onboard and shoreside systems provided.
Key Responsibilities
* Manage and maintain IT operational applications and systems for Mystic Ocean ships and headquarters.
* Ensure the stability and security of MXP modules, PBX, and IPTV systems.
* Support shoreside DB and application servers hosted at Altice data center.
* Collaborate with Chief Engineer onboard and IT Director shoreside to ensure smooth operations.
Requirements
* Bachelor's degree in Computer Science or equivalent.
* English language proficiency is essential; additional languages are an asset.
* Previous experience in IT specialist, support, network administration, or system administration roles.
* Familiarity with MXP or similar systems is preferred.
* Basic knowledge of POS systems and experience with print servers and troubleshooting printing issues.
* Able to work with DB servers such as MS SQL and maintain regular backups.
* Experience with TCP/IP based networks, including basic switching, routing, and firewall technology.
* Good knowledge of VMware environment and basic understanding of IPTV, UDP, and TV broadcasting.
* Awareness of Cyber Security principles and risk management.
* Strong skills in problem handling, flexibility, and ability to work in a multicultural environment.
* Ability to travel and work onboard ships is mandatory.