Community & Property Manager - CascaisThe Community & Property Manager is responsible for providing a great Outsite guest experience by ensuring that we are meeting guests' needs, overseeing that the property is kept in excellent condition, and encouraging community.
Requirements: Self-starter who can work independentlyExcellent organizational and multitasking skillsDetail orientedMust be proficient in communication; both verbal and writtenHigh hustle quotient: willing to get your hands dirty as necessary to move fast and get things doneTeam playerMust have a centric dispositionMust have great social skills and a good sense and sound judgment in practical matters.Must be based in or near CascaisKey Responsibilities: Guest Experience Welcoming and communicating with guests, whether that is through text, in-person, and/or email.Being a point of contact for guests' questions and concerns before and during their stay.Ensuring that guests are following rental rules and policies.Monitoring and maintaining the net promoter score by reviewing feedback.Property Management Performing property and room inspections.Staging and organizing the property as needed.Supervising and communicating with the cleaning services.Keeping essential amenities and supplies stocked.Overseeing that all items in the property are in good working condition.Overseeing any necessary maintenance, repairs, and improvements as needed.Coordinating with vendors and following up until issues are resolved.Being a point of contact for property emergencies.Community Management Posting at least one time per month on the Member Hub and answering questions in a timely manner.Moderating and posting at least one time per week on the WhatsApp location group; includes answering questions in a timely manner.Coordinating and attending at least one in-person gathering per week.Giving recommendations and answering questions about the location.Start Date: April 2025
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