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LSA Video is actively seeking experienced ASL Interpreters to work remotely with our state-of-art VRI call center located in Horsham, PA. Candidates must possess American Sign Language (ASL) and/or English transliteration as well as spoken English skills. PT positions and employment opportunities available.
Job Responsibilities:
1. Interpret between American Sign Language (ASL), and/or English transliteration and spoken English, through web-based VRI system.
2. Answer inbound VRI sessions in a timely manner.
3. Assist clients with basic troubleshooting (refer to manager or IT department if necessary).
4. Provide superior customer service.
5. All other duties as assigned by Manager (may include, but not limited to, video and web based ASL recorded translations).
Qualifications/Experience:
1. Maintain, as applicable, compliance with any national, state, or local licensure and/or certification requirements.
2. Adhere to the RID Code of Professional Conduct.
3. Attention to detail.
4. Strong oral and written communication skills.
5. Professional and positive phone manner with clients from all types of businesses.
6. Maintain a flexible work schedule to meet the 24/7/365 demands of VRI.
7. Familiarity working in a Windows environment (MS Office suite, remote connections—gotomypc, etc.).
8. RID certification and proof of current Pennsylvania registration.
9. Experience with VRS or VRI systems (preferred).
10. PC troubleshooting skills preferred.
11. Minimum of at least a high school diploma.
12. Willingness to learn and take on more responsibilities as needed.
13. Attention to detail, while working in a fast-paced environment.
14. At least 5 years of interpreting experience.
15. "Can-Do" attitude.
16. Weekend availability required.
LSA is proud to be an Equal Opportunity/Affirmative Action Employer.
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