Description
Come and work with us.Are you a tech enthusiast and would like to work with an innovative and world-leader air conditioning provider?Are you Dutch native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!Your future project: join our Dutch Customer Support team.Our client provides premium quality, innovative indoor climate management solutions for residential, commercial and industrial needs As a customer service specialist in this project, your daily responsibilities will include:Provide exceptional customer service;Assist the customers with any inquiries related to our products and services;Answer customer calls and emails, and resolve their issues in a timely and professional manner;Solve with precision and efficiency emerging issues that customers may faceFind solutions and optimize the customer´s technical knowledgeMeet and exceed our service quality goals, compliance regulations and productivity targetsCreate an amazing experience that people value and we are proud ofBe responsible to follow the direction of management and provide feedback To succeed in the role, you will need to have:Native or proficient level of Dutch (C2)Advanced level of English (at least C1) both verbal and writtenStrong communication skills – with excellent phone conversation skills, attentive listening and superior writing skillsAnalytical and problem solving skills with strong attention to detailDesire to learn and advance, be a curious investigator and problem solverMust hold EU citizenship or valid work permit for PortugalBe a local candidate or willing to relocate to sunny Lisbon, Portugal Benefits.Signing bonusRelocation packageCompetitive wagesPaid professional trainingEmployee discountsPrivate healthcare & dental insurance (after six months of employment)Growth opportunities through various development programsFun and engaging company-wide initiatives, including our EverBetter wellness programJob stabilityLife-long skills and experienceExcellent work culture Go further with Foundever™We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.Apply today!