Product Manager for Brand Engagement
We are seeking a skilled and experienced Product Manager to join our team as we enter an exciting phase of growth at Exclaimer.
About Us
Exclaimer is a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.
We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Our solutions are used by over 50,000 customers in 150+ countries, including renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards.
Key Responsibilities
1. Lead a cross-functional team to set and execute product plans, collaborating with technology, design, and go-to-market teams.
2. Be the Product Expert for the Brand Engagement pillar and lead daily ceremonies, backlog prioritization, and refinement.
3. Translate product requirements into planned deliverables and collaborate with tech teams to ensure shared understanding.
4. Present insights, progress, and plans to the Product & Technology team, including C-level and Senior Management.
5. Partner with the Senior Product Manager on effective discovery and research to build a rich picture of our market and draw conclusions on the best problems to solve.
6. Present findings to the wider product and tech team ahead of collaboratively planning and breaking down new initiatives.
7. Own the planning, delivery, and success metrics on feature rollout.
8. Work with data to ensure high-quality tracking and insights for product, design, and engineering teams.
9. Work closely with Product Marketing to support feature roll out and adoption.
10. Collaborate with Engineering and Design to understand their ways of working and high-level technical concepts.
Requirements
* Experience working in fast-paced SaaS businesses delivering successful customer-centric partner products in a scaleup environment.
* Ability to manage expectations and work with members of the Product, Design, Technology, and Commercial teams to understand priorities and ensure alignment.
* A clear communicator, comfortable conversing with and influencing stakeholders at all levels of seniority.
* Champion the voice of the customer in everything you do.
* Familiar with Agile ways of working in product management.
* Experience working with Martech products would be desirable.
* History of working closely with marketing/sales teams to build products.
* Excellent ability to establish trust and build relationships with engineers, peers, and stakeholders across the business.
* Passion for solving customer problems and creating elegant experiences.
* Love collaborating with talented people across a variety of functions.
* Enjoy learning and are curious.
Benefits
* Competitive compensation structure.
* Remote/Hybrid working.
* Healthcare.
* Life insurance.
* 6 weeks - work anywhere option per year.
* Employee Assistance program.
* Contributory retirement savings plan.
* Opportunities for training & development.
* Great team and culture.
* Discounts portal.
* Income protection Insurance.
* Online GP services.