Job Description
We are seeking an experienced and strategic CRM Manager to join our Marketing team.
Key Responsibilities:
* Develop and implement CRM strategies to improve customer retention and loyalty
* Use customer insights to influence business decisions and strategies
* Collaborate with cross-functional teams to ensure customer-centricity across the business
* Manage customer segmentation and targeting for marketing campaigns
* Oversee the creation and execution of email marketing campaigns
* Track and report on CRM campaign performance
* E nsure data compliance in all CRM activities
Requirements:
* Proven experience in Customer Insights and CRM
* Strong analytical skills with the ability to translate data into actionable insights
* Proficiency in CRM software and email marketing tools
* Excellent communication and leadership skills
* A customer-focused mindset with a passion for improving customer experience
Benefits:
* Opportunities for professional growth in an innovative, high-performing team