Job Description:
We are seeking dedicated Customer Service Specialists fluent in German and English to deliver top-notch support in a dynamic and multicultural environment.
Key Responsibilities:
* Provide exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction across various channels.
* Actively manage customer interactions with a focus on providing clear, accurate, and timely solutions.
* Collaborate with internal teams to escalate and resolve complex customer issues.
* Maintain a deep understanding of the marketplace and the refurbished device products to offer personalized support.
Requirements:
* EU ID or Residence Card is required.
* You must be available to start work within a short timeframe.
About Us:
We are a growing, multicultural team in a fast-paced environment with career progression opportunities. We work with cutting-edge technology and collaborate with professionals from across Europe. Our benefits include flexible working arrangements and a dynamic work culture that values personal development.