French-Speaking Customer Service Representative On-Site Position (Lisbon, Portugal) Compensation Package: Monthly Base: 895Payment Structure: 14 payments/yearMonthly Allowance: 100 (12 months)Meal Allowance: 55 (12 months)Annual Gross Salary: 12,530Additional Allowances: 1,860Total Annual Compensation: 14,390 Start Date: January 16, 2025 Schedule: Monday to Friday (including bank holidays)Shift Hours: 07:30 - 20:00 (Rotational)Days Off: Weekends guaranteed Key Requirements: French language: Native/Near-native levelEnglish: B2 levelCustomer service orientationStrong communication skillsAbility to work in rotational shifts Main Responsibilities: Handle customer inquiries across multiple channelsProvide real-time supportDocument customer interactionsMeet service quality standardsMaintain customer satisfaction levels Contract Details: Fixed-term contract (CDD): 6 monthsOn-site position in LisbonPossibility of contract extension Benefits: Health insurance (after 6 months)Meal allowance (55/month)Monthly allowance (100/month)Holiday and Christmas bonusesProfessional development opportunitiesTraining programs Required Documents: Updated CVCover letterLanguage certificates (if available)Proof of residence in LisbonRight to work documentation Work Environment: Modern office facilitiesAccessible by public transportCollaborative workspaceBreak rooms and amenitiesTeam-oriented atmosphere Ideal Candidate: Previous customer service experience (preferred)Professional demeanorProblem-solving abilitiesTeam player mentalityOrganized and detail-orientedAdaptable to changing priorities Training: Comprehensive initial trainingOngoing skill developmentRegular coaching sessionsPerformance feedback Why Join Us: Stable work environmentCompetitive compensationProfessional growth opportunitiesSupportive team cultureWork-life balance with fixed weekendsInternational exposure