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Detalhe da Oferta:
✅ Bewerben Sie sich hier für dieses Angebot: https://prorekruter.com/jobs/airline_backoffice/
✅ PT: Apoio à companhia aérea em alemão, back office em Lisboa (segunda a sexta)
✅ DE: Airline-Betreuung auf Deutsch, Backoffice in Lissabon (Mo-Fr)
Fluency in German is must have with this position
✅ Ort: Lissabon-Oriente
• Great opportunity to work from Monday – Friday 8:00-17:00 h -40h/week
• We provide training at the beginning of work, you don’t need to have a previous experience
• Back office job position – you will deal directly with the Airline’s legal department!
• Recruitment process 100% online
✅ Company:
Our client is one of the most popular airlines with a network of many connections across Europe. Due to the easing of restrictions, interest in the services is growing very rapidly.
We are therefore looking for reinforcements in the form of German-speaking back office employees for our team in Lisbon/Portugal.
We are looking for you!
✅ As a Customer Support you will:
• Handling cases in collaboration with lawyers, legal officers, and National Enforcement Bodies (NEB).
• Supporting the NEB in verifying whether transport operators comply with passenger rights under the regulations.
• Managing complaints from passengers who believe their rights have been violated and resolving these cases with the relevant authorities in the country where the incident occurred.
• Mediating and resolving disputes with agencies to avoid legal proceedings whenever possible.
✅ Competitive salary and remuneration system (incl. meal allowance):
• 1100€ gross x 14 months (it’s 1283€ gross x 12 months)
• 75€ gross project bonus/month (it is a fixed salary supplement)
• up to 175€ gross performance bonus,
• 20 €/month – Transport allowance
• €7.23 NET/day (approx. 145€/month) meal voucher!
Your average annual salary is: 18280€ – 20380€ gross!
✅ What we offer:
• Private life friendly work schedule: Monday – Friday 08:00- 17:00 (40h per week, 5days per week)
• Full time, fixed term 6-months employment contract with prolongation possibility (according to the Portuguese law)
• Training is provided at the beginning of the work
• We offer office based work system in our modern location in Lisbon – Oriente
• A Bring a Friend Program with attractive incentives
• Health Insurance from day 1
• Benefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports and social responsibility activities, internal parties and much more!
• Complete online hiring process regulated
✅ What do we expect:
• Fluency in German (C2 – native)
• Communicative English level (min. B2)
• You live anywhere in Lisbon or you are ready to relocate there
• Ability to communicate clearly and effectively
• You are looking for adventure in fast growing, international company
• We do NOT require previous experience, we will teach you everything
✅ Note: We require EU citizenship or full rights to work in Portugal
✅ Interested in a new adventure?
Then apply with your CV via our website using the APPLY button: https://prorekruter.com/jobs/airline_backoffice/
We look forward to hearing from you!!
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