Senior Observability Engineer | Truphone Careers
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Senior Observability Engineer
Networks & Engineering
Location: Lisbon, Lisbon, Portugal
Posted date: 11/21/2023
Type: Full-time
1GLOBAL - Seamless Connectivity, eSIM and IoT Solutions. Connect your people and devices instantly, anywhere with our connectivity solutions. Manage mobile devices and numbers globally for banks, enterprises & IoT.
(1Global) isn't just another tech company - it's a powerhouse in the world of telecommunications. With a network spanning 15 offices across 12 countries, we're the go-to choice for the globe's biggest enterprises and B2B2C customers. From cutting-edge eSIM solutions to reliable physical SIM cards, seamless data roaming, and innovative voice and SMS recording services, we're at the forefront of it all.
But that's not all. We've recently unveiled a game-changer: (BetterRoaming). This brand-new venture is your ticket to hassle-free and budget-friendly international roaming. We're not just keeping up, we're setting the pace. As the price leader in over 70 countries and counting, our growth is nothing short of meteoric. We're gearing up to take our brand to even greater heights!
The Role
You will be part of a multidisciplinary team accountable for providing insight into the internal happenings of our network and how business objectives and user experience are impacted by internal network states. You will develop and maintain the systems that collect the data, the tools that enhance and perform transformations and the appropriate monitoring, alerting and reporting instruments.
We run a multi-site platform, following strict security requirements, provide the service to customers around the world and manage millions of subscriber profiles. We embrace a highly collaborative and diverse environment, value teamwork, autonomy and hold accountability for our deliverables and customer success.
Requirements
What you will do:
* Maintain, support and enhance network monitoring systems to enable both visibility of QoS and QoX.
* Deployment and maintenance of near real-time network protocol analyzers.
* Create incident management analysis capabilities based on alerting, KPI monitoring, log and network tracing.
* Defining and optimizing data models for analytics platforms through the creation of data aggregation, correlation and enrichment ETL flows.
* Managing and deploying services running in Kubernetes.
* Domain knowledge in OSS/Observability Platforms and Applications with hands-on experience in supporting and managing Customer OSS Applications and Tools.
* Ensure interworking of OSS/Observability applications, including integration in third-party alerting and analytics tools.
* Analyse, specify and validate new solutions, functionalities, technologies, equipment and tools.
* Assist the roadmap management with quality estimates promoting effective management of expectations.
* Accountable for the outcomes of his work, and for the effectively working end-to-end flows.
* Strong contributor to roadmap implementation allowing a continuing and fast evolution of the solution. Be able to deliver small incremental features often.
What you will bring:
* Familiar with CI/CD flows, Git, Docker and Kubernetes.
* Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
* Demonstrated experience in network observability and/or OSS/BSS.
* Experience with modern open-source technologies like Prometheus, Alert Manager, Grafana, Loki, Kafka, etc.
* Knowledge of SNMP standards.
* Experience with Linux systems administration, orchestration and automation scripting (e.g. Ansible, Terraform).
* Experience with cloud services management in AWS is a plus (e.g. EC2, RDS, S3).
Benefits
Why 1GLOBAL?
Embarking on a journey with 1Global is an opportunity to be a part of a team that's shaping the future of telecommunications and technology. Your contributions will be valued, your ideas will be heard, and your career will soar to new heights:
* Pioneering Innovation: At 1Global, we're not just keeping up with industry trends, we're setting them. You'll be at the forefront of cutting-edge technology and telecommunications solutions.
* Global Impact: With offices in 12 countries and services reaching worldwide, your work has the potential to make a truly global impact.
* Diverse and Inclusive Culture: We're not just a team; we're a tapestry of diverse perspectives and backgrounds, woven together for a common purpose. Your unique viewpoint is not only respected but cherished.
* Professional Growth: We're committed to helping our team members grow and develop. You'll have access to ongoing mentorship and opportunities for advancement.
* Exciting Challenges: Our industry is dynamic and ever-evolving. You'll face new and exciting challenges that will keep you engaged and motivated.
* A Growing Brand: With our rapid growth, you'll be part of a company that's not just succeeding, but thriving.
* Great Benefits: We offer competitive compensation packages, comprehensive health insurances, and other perks to ensure our team members are well taken care of.
1GLOBAL is an equal opportunity employer, we value your character as much as your talent. Diversity drives our innovation and we offer a collaborative, dynamic, and international work environment. We are excited for you to join our mission to revolutionize connectivity globally.
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No agencies. We do not accept CVs from 3rd parties
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