2024-12-27 Oeiras, Lisboa Comercial, Vendas Ref: 100-000310-1
We are recruiting for the position of Field Delivery Specialist.
Main responsibilities:
1. Case intake, case management, case prioritization and escalation, performance management and process improvements.
2. Works in partnership with Regional Delivery Managers and Regional Process Managers to ensure process/policy/system changes & optimizations are implemented.
3. Leverages control tower reporting to oversee the operation in the region.
4. Coordinates large ad hoc requests or projects (perform capacity assessment, assess ETA for resolution, agrees on frequency of status updates).
Who you are?
1. Able to engage at Sales Leadership Level.
2. Process and Execution Knowledge on Service Delivery.
3. Excellent analytical and data storytelling skills.
What do we have to offer?
1. Contract with Adecco Human Resources.
2. The chance to work for a multinational company operating in the field of computer programming.
3. Hybrid working system.
4. Salary conditions in line with the offer.
Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho.
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