EMEA Public Relations Manager - German and English Speaker
We are accelerating our ambition by building products rooted in the belief that behind every interaction is an opportunity to make a human connection. As EMEA Public Relations Manager, you will be responsible for executing our PR strategy in Germany, driving media relations, press events and creating compelling content such as media alerts, bylines and comments to position Zendesk as leader for AI in CX.
This role requires fluency in German to perform daily activities, strong media relations skills, creativity, and a good understanding of the EMEA media landscape. You will thrive in an international fast-growing environment, developing and implementing PR strategies, building relationships with key German media outlets, journalists, and influencers, and managing press releases and content creation.
Key Responsibilities:
* Develop and implement PR strategies, focusing on the German market.
* Build and maintain strong relationships with key German media outlets, journalists, and influencers.
* Write, edit, and distribute press releases, articles, and other PR content that communicate our brand messages effectively.
* Organize and manage press interviews, media briefings, and other events to generate positive publicity.
* Collaborate with the social media team to amplify PR campaigns.
* Track media coverage, analyze PR campaign effectiveness, and provide regular reports to management.
Requirements:
* Extensive experience in external communications, corporate communications, or a related field.
* Fluency in German required (native or Business Advanced level required).
* Fluency in English (Written and Spoken).
* Strong writing and editing skills, with the ability to craft compelling narratives and messages.
* Excellent interpersonal and communication skills, with the ability to build and maintain media relationships.
Estimated Salary: €80,000 - €100,000 per year
Zendesk offers a competitive salary, relocation assistance may be available for the right candidate, depending on circumstances and location. This role must attend our local office for part of the week.