What you'll doRender correct concepts and meanings between Russian and English following complexity, clarity, tone, and style from one language into another; uphold the correct rules for grammar and syntax in both languages;Provide strict renditions of the messages including every detail of the conversation;Follow instructions of Customers, manage the flow of the call and avoids taking over the call;Understand protocol and terminology at the customer service level in the following industries:Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.What you'll needBilingual: Russian & English (C1 Levels for both languages);High School Diploma (mandatory);Education in languages/translation/interpretation or related fields (preferential);Excellent listening, retention and note-taking skills to maintain a high level of accuracy;Ability to explain certain cultural concepts to avoid miscommunication with the permission or at the request of the Customer;Ability to concentrate, stay detached from the conversation, and always remain neutral and objective;Reliable, autonomous and highly disciplined;Confident and organized;Time management skills with maximum responsibility;Ability to work with performance goals.BenefitsWork as a team from your home;Accommodation in a Teleperformance apartment;Refund of initial flight expenses;Work full-time;Specialized training included;Competitive compensation model;Have the opportunity to work with an international team within a multicultural environment;Annually complementary return flight to your home country (within Europe);Health Insurance since day one in the company.