Aqui somos #SangueLaranja!
Estamos há 17 anos no mercado, lado a lado com nossos clientes, proporcionando experiências transformadoras.
Somos um ecossistema de tecnologia e inovação, com expansão global; Além do Brasil estamos presentes na Europa e Reino Unido com escritórios em Portugal, Londres, Dubai e Holanda.
F de Formação: acreditamos na prática da cultura do compartilhamento, no senso de comunidade, e que o conhecimento
tem o poder da transformação!
Possuímos iniciativas, e ações sociais, que promovem o desenvolvimento, como a comunidade tech Orange Juice, o Programa de Formação,
nossa escola de liderança e diversas parcerias com ONGs e Edtechs.
Na FCamara todos são bem-vindos, para nós, Diversidade, Respeito e Ética, são elementos inegociáveis e fazem parte do nosso DNA.
E aí, está pronto para fazer parte de um time incrível e ser protagonista da própria história?
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Scripting Languages: Advanced proficiency in PowerShell
Nice to have: solid understanding of .NET for scripting and/or Python.
Device Management Platforms (Intune, Tanium, WorkspaceOne, JAMF).
Microsoft Ecosystem (O365, Sharepoint online, SQL database).
Endpoint Security (Cortex, Tanium, Defender).
Client: Windows 10-11, macOS, iOS, Bitlocker, MBAM, GPOs.
Solid knowledge of IT Service Management (ITSM) principles and practices:
- Working experience with ITSM/ITIL as an IT operator.
- Familiarity with Problem and changes processes.
Strong team player, inquisitive, and willing to seek help when needed.
Capability to work independently and prioritize tasks in a fast-paced environment.
Previous experience in a large international environment is advantageous.
Proficient in technical English (both written and spoken).
Excellent customer service, communication, and organizational skills with the ability to challenge peers.
Analytical thinking with a result-oriented mindset.
Minimum Higher Diploma, bachelor’s degree in computer science or equivalent.
At least 3 years of experience as an IT Professional.
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* Service Excellence, your actions within the Endpoint Solutions teams directly impact deliverables and other IT team services.
* Maintain timely and effective handling aligned with KPIs/SLAs, emphasizing quality and security in all endeavors.
* Act as a team player, contributing to team evolution by enhancing processes, fostering innovation, and maintaining a proactive attitude to elevate service quality and drive engineering excellence.
* Support, maintain, and administrate the Endpoint Solutions automation team’s infrastructure, ensuring comprehensive IT security.
* Accountable for a subset of supported platforms, ensuring platform stability, evolution, and sustainability.
* Maintain documentation, processes, and proactive reporting for technologies and tools, ensuring their health, capacity management, and up to date status.
* Take full responsibility for assigned technologies and products, ensuring operational and scripting stability and standardization.
* Facilitate knowledge transfer within and outside your team through presentations, coaching sessions, or other sharing practices.
* Drive product enhancement or remediation actions, identify technical or non-technical innovations, and raise alerts regarding associated risks.