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German-speaking Customer Advisor for PVH, EvoraClient:City Job Offers
Location:Evora, Portugal
Job Category:Other
EU work permit required:Yes
Job Reference:d5e569adb450
Job Views:18
Posted:23.01.2025
Expiry Date:09.03.2025
Job Description:Do you have a keen interest in design and thrive on interacting with people remotely? We've got an exciting opportunity for a dedicated individual based in Lisbon. We're in search of an excellent communicator with a natural flair for customer engagement.
About the CompanyUndoubtedly, you're familiar with them. PVH is an American fashion group that operates globally-adored brands like Calvin Klein and Tommy Hilfiger. Headquartered in New York, the company operates in over 40 countries with a committed workforce of 36,000.
The OpportunityJoin the elite PVH Support Team in Lisbon. An exhilarating and international environment awaits you. Work abroad using your native language for a leading company with abundant career advancement opportunities.
Your ProfileYour mission will be to provide telephone and written support to our German-speaking customers, always ensuring a courteous and helpful attitude.Are proficient in German and fluent in English (both written and spoken).Possess outstanding communication skills.Are keen to learn.(Bonus) Have experience in a telephone customer service or call center environment.Your responsibilitiesAddress the questions and concerns of German-speaking customers, providing the best possible solutions via phone.Assist with orders, deliveries, payments, and returns via e-mail, chat, and social media channels.Provide information about trending products, offer advice, and quick assistance on payment methods, delivery, exchanges, and guarantees.Engage in cross-selling and upselling of products after addressing customer queries.Temporary, renewable employment contract with an initial duration of one year; opportunity for a permanent contract after two years.
Benefits: Competitive salary plus bonus.Private health insurance.Comprehensive relocation package for #cityjobbers relocating from abroad, including airport pick-up, administrative assistance for registration in Portugal, reimbursement for initial flight expenses, option to stay in a company apartment in Lisbon, and a free annual flight home (within Europe).Free Portuguese language courses.PVH believes in a world powered by forward design, creativity, and top-quality apparel. If your dream job involves contributing to this global project from sunny Lisbon, we would love to hear from you!
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