Fully Remote Travel Customer Advisor - French & English, Faro
Client: Cross Border Talents
Location: Faro, Portugal
Job Category: Other
EU work permit required: Yes
Job Reference: a46aa1119998
Job Views: 8
Posted: 23.01.2025
Expiry Date: 09.03.2025
Job Description
Cross Border Talents is hiring for an urgent opening for an exciting tourism project!
Location: Fully Remote (candidates must reside in Portugal)
Language Requirement: French (Fluent) and B2 English, both written and spoken
Start Date: 16th January 2025
Work Schedule:
Shifts:
* Early shift: 8:00 AM - 5:00 PM
* Late shift: 1:00 PM - 10:00 PM
* Days Off: Rotational (priority for 2 consecutive days off when possible)
Key Requirements:
* Must currently reside in Portugal (any location, North to South).
* C2 to native French and B2+ English, both spoken and written.
* Possession of a valid residence card for Portugal, expression of interest, job seeker visa or a EU member state passport (a MUST).
* Customer Service Experience: Previous experience is mandatory.
* Tourism Background: Experience in the tourism industry is a plus but not essential.
Job Responsibilities:
* Respond to customer inquiries related to travel and tourism services.
* Assist with bookings, cancellations, and itinerary adjustments.
* Provide expert guidance and solutions for travel-related concerns.
* Ensure high customer satisfaction through efficient and empathetic support.
Why Apply?
* Gain valuable experience in the tourism sector.
* Work remotely from anywhere in Portugal with rotational schedules.
* Competitive salary package with performance and complexity bonuses.
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