Job Description
Do you have a keen interest in design and thrive on interacting with people remotely?
We're looking for an excellent communicator with a natural flair for customer engagement.
About the Opportunity
Join the PVH Support Team in Lisbon, working as part of a global team that operates in over 40 countries.
As a dedicated individual based in Lisbon, you'll be responsible for providing telephone and written support to our German-speaking customers.
Your Responsibilities
* Address questions and concerns of German-speaking customers via phone
* Assist with orders, deliveries, payments, and returns via e-mail, chat, and social media channels
* Provide information about trending products and offer advice on payment methods, delivery, exchanges, and guarantees
* Engage in cross-selling and upselling of products after addressing customer queries
What We Offer
* Temporary employment contract with opportunity for permanent contract
* Competitive salary plus bonus
* Private health insurance
* Comprehensive relocation package
* Free Portuguese language courses
PVH believes in a world powered by forward design, creativity, and top-quality apparel. If your dream job involves contributing to this global project from sunny Lisbon, we'd love to hear from you.