Role Overview
As a Marketing Expert Representative, you will play a crucial role in enhancing the advertising experience by resolving issues and ensuring client satisfaction. You will engage with advertisers and agencies, providing post-sales support, troubleshooting, and customer service in both Polish and English.
Key Responsibilities:
* Contact new and existing clients (Agencies or Advertisers) daily via telephone, chat, and email to identify sales opportunities and tailor solutions for their business goals.
* Employ consultative sales techniques to effectively serve client objectives.
* Manage a portfolio of small business clients, focusing on revenue growth through prioritized outreach plans based on client needs.
* Research verticals, markets, and industries to understand client business models thoroughly.
* Customize experiences for local advertisers by leveraging knowledge of regional business nuances.
* Provide personalized client recommendations and optimize product adoption to enhance client satisfaction continuously.
* Develop expert knowledge of client advertising solutions (including measurement) and their impact on performance.
* Actively contribute to product enhancement by sharing insights and ideas, championing success stories, and providing feedback on product performance.
* Support SMB clients with pre- and post-sales assistance across all applicable products.
* Become proficient in all our Advertising solutions and effectively communicate their benefits to clients.
* Identify trends, troubleshoot issues, and provide crucial product insights to drive advertisers' business success.
Compensation & Benefits
* Training Program: 12 working days, 8 hours per day, conducted in English.
* We offer two salary options:
o EUR 1,227.33 monthly gross salary with Christmas and holiday bonuses, food allowance, and private health insurance.
o EUR 1,040.67 monthly gross salary with room allowance, Christmas and holiday bonuses, and food allowance.
* Benefits: Private health insurance, meal card, holiday bonuses.
Relocation Package
* Airport pick-up and administrative assistance with registration in Portugal.
* Reimbursement of initial flight expenses within the EU.
* Yearly complementary two-way flight ticket within the EU.
* Accommodation in company-rented shared apartments with utilities covered (water, gas, electricity, cable TV, internet).
* Free Portuguese lessons, sports activities, cooking lessons, and more.
Schedule & Location
* Hours: 40 hours/week, Monday to Friday, 8:00 to 17:00, with 2 days off per week.
* Dates off are scheduled in advance by the shift manager, with notifications provided 4 weeks in advance.
* Location: Lisbon, Portugal.
Additional Notes
* 1-month trial period applies.
* Temporary contract with potential for renewal and permanency.
Hiring Process
* Application review.
* Language proficiency online tests.
* Client interview.