As Executive Housekeeper, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky, and pioneering wellness.
Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses.
I will safeguard these pillars and their strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the Six Senses Douro Valley.
Duties and Responsibilities:As Executive Housekeeper, I will assume full responsibility for the efficient operation of the Housekeeping department to provide exceptional products and services within brand operating standards.
The duties and responsibilities will include:
Have a thorough knowledge of all facilities and services offered by the resort including type of rooms available as well as their location and layout.Support the Director of Rooms and focus on the rejuvenation of the room/public area and laundry experience.Administer all housekeeping and laundry facilities and ensure a secure environment for all our guests.Ensure that all set policies, procedures, and best practices are in place and rigorously enforced.Work in partnership with Front Office/Guest Services, Reservations, and F&B to ensure guest's needs are determined/met and oversee the overall smooth operation of the Housekeeping department.Instill a cost-focused philosophy through training and education.Operate the property consistent with all legal, statutory, and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices, and budgetary controls are implemented, reviewed, and maintained to ensure the successful operation of the hotel.Qualifications:To execute the position of Executive Housekeeper, I must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results and includes the following:Possess a High School Diploma or equivalent plus four years housekeeping/laundry experience preferably in a hotel of similar size and complexity and including supervisory experience.
Minimum of a Bachelor's degree in Hospitality, Hotel or Business Management and more than five years' experience in a similar hotel operational role, preferred.Fluent in English; I understand that additional languages are preferred.EU work permit required.The above is intended to provide an overview of the role and responsibilities for a Director of Housekeeping at Six Senses Douro Valley.
It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.
Six Senses Douro Valley is an equal opportunity employer.
This policy applies to all terms and conditions of employment.
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