Job Title: German-speaking Customer Advisor
We are seeking a dedicated and excellent communicator to join our PVH Support Team in Lisbon.
About the Company
PVH is an American fashion group operating globally-adored brands like Calvin Klein and Tommy Hilfiger. Headquartered in New York, the company operates in over 40 countries with a committed workforce of 36,000.
The Opportunity
Work abroad using your native language for a leading company with abundant career advancement opportunities in an international environment.
Your Profile
* Provide telephone and written support to our German-speaking customers ensuring a courteous and helpful attitude.
* Proficient in German and fluent in English (both written and spoken).
* Outstanding communication skills.
* Keen to learn.
* Bonus: Experience in a telephone customer service or call center environment.
Your Responsibilities
* Address questions and concerns of German-speaking customers providing the best possible solutions via phone.
* Engage in cross-selling and upselling of products after addressing customer queries.
Benefits
* Competitive salary plus bonus.
* Private health insurance.
* Comprehensive relocation package including airport pick-up administrative assistance for registration in Portugal reimbursement for initial flight expenses option to stay in a company apartment in Lisbon and a free annual flight home within Europe.
* Free Portuguese language courses.