Cross Border Talents is seeking a German Speakers (proficiency C1 and higher) for our client, an American multinational IT consulting and outsourcing company: join their team as a Legal Operation Analyst (a Content Review role) in Santos, Lisbon (a centrally located area with great transport connection). This is an on-site role, offering structured work hours from Monday to Friday. No prior experience in a contact center is required, making this an excellent opportunity for both entry-level candidates and those with experience. Whether you are in a different area of Portugal or abroad, we invite you to apply and to benefit from relocation assistance provided by the hiring company!
Job Title: Legal Operation Analyst - Content Moderation without Sensitive Content
Location: Santos, Lisbon (On-Site)
Start Dates: March 3, 2025, or March 17, 2025
Schedule: Monday to Friday, 09.00 to 18.00. Weekends fixed off!
Experience: With or without previous contact center experience
Key Responsibilities:
1. Review and process incoming legal requests with accuracy and efficiency.
2. Handle requests related to privacy claims, defamation, fraud, and falsification.
3. Maintain a deep understanding of client policies and guidelines.
4. Ensure high-quality standards and adherence to agreed turnaround times.
5. Back-office role with no direct customer interaction.
Requirements:
1. German language proficiency (spoken and written) on C1 level and higher.
2. English proficiency at B2 level and higher (spoken and written).
3. Ability to work efficiently in a structured environment.
4. Strong attention to detail and analytical skills.
5. No previous content moderation experience required (up to 12 months is considered a plus).
A possession of a EU member state passport or a valid residence permit for Portugal is a MUST to be considered for this role as there is no legalization assistance provided.
Why Apply for This Role?
This role offers a structured and stable environment with a focus on legal operations. Unlike traditional content moderation, this position does not involve reviewing sensitive content. Whether you are looking for your first job in legal operations or have prior experience, this is a fantastic opportunity to build your career in a supportive, professional setting.
Apply today and start your journey with the renowned company in Lisbon! Send your up-to-date CV in English and let's start our conversation.
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