.The Regional Record to Report (R2 R) Senior Accountant will be responsible for day-to-day oversight of Manpower Group's Record to Report function, supporting the execution of related subprocesses.
This role will manage the adoption of, and adherence to, process designs and drive the GBS towards standardized solutions.
The areas of responsibility will include General, Intercompany, Lease, Fixed Assets and Capital Projects Accounting, Financial, Statutory and Regulatory Reporting, with a focus on leading process improvement in these areas through standardization and automation.
Additionally, the Regional R2 R Process Tower Senior Accountant will work collaboratively with cross-functional Manpower Group teams, including key stakeholders at all levels within the regional organization.
The Regional R2 R Accountant must be meticulous, with strong interpersonal and influencing skills and the ability to visualize and articulate complex business and technical requirements.
Key Contributions: GBS / Co E Set Up Actively contribute to the development of an appropriately skilled R2 R team by ensuring full training and work shadowing is completed for all team members.
Work with each country to build positive, constructive relationships and work in partnership with each to drive an effective and smooth transition of R2 R processes into the GBS / Co E. Support the transition team to ensure the successful migration of all R2 R in-scope activities to GBS / Co E. Core Responsibilities: Serve as the functional Accountant of the R2 R team.
Responsible for the output and quality of services provided by the R2 R Team to internal and external customers, including services provided by BPOs.
Coach, and mentor R2 R Analyst.
Ensure compliance with the Service Partnership Agreement.
Manage R2 R Team performance through metrics and key performance indicators.
Drive implementation of standard R2 R processes and measurable improvements across the region by evaluating end-to-end process performance and advising on amendments where necessary.
Partner with MPG business teams to identify and assess process gaps that negatively impact the customer experience, timeliness, or quality of provided services.
Support managing escalation and exception processes within the GBS team.
Monitor to ensure achievement of customer service requirements as defined by both formal Service Partnership Agreements as well as Customer Satisfaction surveys.
Develop and recommend action plans to ensure targets are achieved or exceeded.
Ensure that MPG policies are adhered to (e.G., approvals, guidelines, etc.).
Assure that the appropriate internal control environment is maintained along with compliance with SOX requirements and relevant legal and regulatory requirements.
Serve as primary point of contact for internal and external audit requests.
Accountable training materials, SOPs and work instructions related to R2 R processes and systems are developed, reviewed, updated, and approved on a regular basis