French Advisor for renowned European Bank - Lisbon, Portugal
French Advisor for renowned European Bank - Lisbon, Portugal
Req ID#: 63661
Lisboa, Portugal, PT
Job Description:
Come and work with us.
Do you want to work with a reference financial institution customer support team?
Are you French native or fluent with strong English communication skills?
Looking to make your career in a multicultural environment in sunny and happy Lisbon?
So we have the perfect opportunity for you!
Your future project: join our French Customer Support team.
Our client is a renowned European bank with a global reach, with its main activities on Retail Banking & Services and Corporate Institutional Banking fields.
As a customer service specialist in this project, your daily responsibilities will include:
1. Provide the highest level of support to our customers via phone and email on a range of issues
2. Give accurate, valid and complete information by using the right procedures
3. Be the owner of the customer query and ensuring a timely resolution and response
4. Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
5. Meet and exceed our customer service quality goals, compliance regulations and productivity targets
6. Create amazing customer experience that people value and we are proud of
7. Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
8. Native or proficient level of French (C2)
9. Advanced level of English (at least C1) both verbal and written
10. Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
11. Analytical and problem solving skills with strong attention to detail
12. Desire to learn and advance, be a curious investigator and problem solver
13. High-speed internet access and appropriate conditions for remote work
14. Must hold EU citizenship or valid work permit for Portugal
15. Be a local candidate or willing to relocate to sunny Lisbon, Portugal
Benefits.
16. Signing bonus
17. Relocation package
18. Competitive wages
19. Paid professional training
20. Employee discounts
21. Private healthcare & dental insurance (after six months of employment)
22. Growth opportunities through various development programs
23. Fun and engaging company-wide initiatives, including our EverBetter wellness program
24. Job stability
25. Life-long skills and experience
26. Excellent work culture
Go further with Foundever™
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
Apply today!
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